Vertiv provides a range of critical digital infrastructure products and services for data centers, communication networks, and commercial and industrial environments. Its offerings include AC and DC power management products, thermal management solutions, integrated rack systems, and modular solutions. Vertiv also delivers lifecycle management services, predictive analytics, and professional services to ensure continuous operation and optimize the performance of vital applications.
Vertiv operates in industries such as cloud services, financial services, healthcare, and retail. The company generates revenue through direct sales channels, supported by a network of independent sales representatives and channel partners. Its primary customers include data centers (cloud/hyperscale, colocation, and enterprise), communication networks, and commercial and industrial applications.
The operational structure of Vertiv is divided into three geographic segments: the Americas, Asia Pacific, and Europe, Middle East & Africa. The company has over 300 service centers and employs approximately 4,000 service engineers globally. Key factors impacting Vertiv's business performance include the reliability and quality of its products, customer relationships, and its ability to innovate and enhance operational efficiency through significant investments in research and development. The company's supply chain strategy focuses on diversification to mitigate risks related to supplier dependency and material shortages.